Privacy Policy
At Bettoherbs, your privacy is important to us. This Privacy Policy explains how Bettoherbs, marketed by RiseArka Solutions, collects, uses, stores, and protects your personal information when you visit www.bettoherbs.com or purchase our products.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website or place an order:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Shipping & Billing Address
- PIN Code
- Date of Birth (if voluntarily provided)
Order Information
- Products Purchased
- Order History
- Payment Method
- Transaction Details
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Analytics Data
2. How We Use Your Information
- Process and deliver your orders.
- Verify payments.
- Provide customer support.
- Send order confirmations and shipping updates.
- Respond to your queries.
- Improve our website and services.
- Share promotional offers, discounts, and newsletters (only if you have opted in).
- Prevent fraud and ensure website security.
- Comply with applicable legal obligations.
3. Payment Information
- We do not store your credit card, debit card, UPI PIN, CVV, or online banking credentials.
- All online payments are processed through secure third-party payment gateways that comply with industry security standards.
4. Cookies
Our website uses cookies to:
- Improve your browsing experience.
- Remember your preferences.
- Analyze website traffic and performance.
- Personalize content and offers.
You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share your information only with trusted service providers as necessary to operate our business, such as:
- Courier and logistics partners
- Payment gateway providers
- IT and website service providers
- Marketing service providers
- Government or regulatory authorities when required by law
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
While we strive to use commercially acceptable means to protect your data, no method of internet transmission or electronic storage is completely secure.
7. Marketing Communications
With your consent, we may send:
- Promotional offers
- Product launches
- Health and wellness tips
- Newsletters
- Festival and seasonal offers
You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information, subject to legal obligations.
- Withdraw consent for marketing communications.
- Request details of the information we hold about you.
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Our website is intended for individuals who are 18 years of age or older.
We do not knowingly collect personal information from children under 18 years of age. If we become aware that such information has been collected, we will take reasonable steps to delete it.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review their privacy policies before providing any personal information.
11. Data Retention
We retain your personal information only for as long as necessary to:
- Process orders.
- Provide customer support.
- Comply with legal, tax, and accounting obligations.
- Resolve disputes and enforce our agreements.
Once the information is no longer required, it will be securely deleted or anonymized where appropriate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised Effective Date. Continued use of the website after such updates constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:
14. Fraud Prevention & Authorized Payments
Bettoherbs is committed to maintaining the highest standards of integrity and transparency in all customer transactions.
Customers are advised to make payments only through the official payment methods displayed on www.bettoherbs.com or as communicated through our official company channels.
No employee, agent, freelancer, consultant, or representative of Bettoherbs or RiseArka Solutions is authorized to collect payments in their personal bank account, UPI ID, PhonePe, Google Pay, Paytm, or in the personal account of any friend, relative, or third party unless expressly authorized by the Company in writing.
If any employee, freelancer, or representative:
- Requests or accepts payment into a personal account or UPI ID without written authorization from the Company;
- Collects customer money without generating an official company order or invoice; or
- Misappropriates customer funds intended for the Company,
such conduct will be treated as serious misconduct and fraud.
Upon verification, the Company may take appropriate action, which may include:
- Immediate termination of employment or engagement.
- Recovery of the full amount collected from the individual.
- Initiation of civil and/or criminal proceedings as permitted under applicable Indian laws.
- Filing a complaint with the appropriate law enforcement authorities.
Customers are encouraged to report any such incident immediately by contacting:
Email: support@bettoherbs.com
Phone: +91 8977787146
Bettoherbs reserves the right to take all necessary legal action to protect its customers, business interests, and reputation.
Bettoherbs
Marketed by RiseArka Solutions
Address:
18/9, 3rd Floor, 100 Feet Outer Ring Road,
BTM 1st Stage, AR Plaza,
Above Sangeetha Mobile Showroom,
Bengaluru – 560029, Karnataka, India
Phone: +91 8977787146
Email: support@bettoherbs.com
Your Trust Matters
At Bettoherbs, we are committed to protecting your privacy and handling your personal information responsibly. We value your trust and strive to provide a secure, transparent, and reliable shopping experience.